DRALVONITHOS Refund Policy

At DRALVONITHOS, we value our customers and strive to provide the best shopping experience. Our goal is to ensure satisfaction with every purchase. However, if you are not entirely satisfied with your purchase, we're here to help.

Eligibility for Refunds

• Items must be returned within 30 days of purchase.
• Items must be unused and in the same condition that you received them.
• The item must be in the original packaging.
• A receipt or proof of purchase is required.

Non-Refundable Items

Some items are exempt from refunds, including:

• Gift cards
• Downloadable software products
• Personal care items

Refund Process

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.

Late or Missing Refunds

• Check your bank account again.
• Contact your credit card company, as it may take some time before your refund is officially posted.
• Contact your bank. There is often some processing time before a refund is posted.
• If you've done all of this and you still have not received your refund, please contact us at [email protected].

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, send us an email at [email protected] and send your item to our office address below.

Shipping Returns

To return your product, you should mail it to:

DRALVONITHOS Returns
123 Rainbow Lane
Suite 100
Springfield, IL 62701

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.